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ISBN-10: 0778516067

ISBN-13: 9780778516064

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Sample text

If you can’t hear from everyone, make sure you have talked to representatives of each major group. • Ask, don’t tell. Seek suggestions before providing yours. Ask open-ended and probing questions such as: “What would make a difference? What options would you like to see here? ” • Keep an open mind and listen carefully. Now is not the time to question, defend or promote any one idea or agenda. This is the time to listen, to brainstorm, to gather as many ideas and opinions as possible. • Document the responses.

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Surveys are conducted anonymously and collected by an external consultant. We’ve made many changes in response to the survey process, for example: changes in our benefit plan. —Manager of Human Resources, municipal office, Canmore Sample employee survey An annual employee satisfaction survey is a great way to benchmark and compare employee attitudes. These can be anonymous or completed as part of an annual performance review. If your company uses an employee survey, check to see if it contains questions related to work-life balance.

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Better Balance, Better Business


by Richard
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